Privacy policy

1. Information We Collect

We may collect information you provide directly when you use the Site, as well as information automatically collected or from third-parties. The types of information include:

a) Information you provide:

• Your name, email address, postal address, telephone number when you contact us or sign up for our newsletter.
• Payment details and billing/shipping address if you place an order (to the extent required for the transaction).
• Content you upload, messages you send, feedback you give.

b) Information we collect automatically:

• Usage data: pages you visit on the Site, date/time of access, your IP address, browser type, device identifiers, referring/exit pages, operating system.
• Cookies and tracking technologies (see Section 6).

2. How We Use Your Information

We use your information for purposes including:

• Operating, maintaining and improving the Site.
• Processing and fulfilling your orders and transactions.
• Communicating with you: responding to your inquiries, sending you updates, offers, marketing communications (where you have consented).
• Personalising your experience, delivering tailored content.
• Analysing usage and trends to better understand how users use the Site.
• Detecting, preventing and addressing fraud, security risks, abuse.
• Complying with legal or regulatory obligations.

3. Disclosure of Your Information

We may share your information in the following contexts:

• With service providers and vendors who help us operate the Site (e.g., payment processors, delivery/logistics partners, hosting providers).
• With our affiliates or business partners if needed to fulfil your order or provide you services.
• In connection with a merger, sale, financing, re-organisation, or other transfer of some or all of our business assets.
• Where required by law, regulation, legal process or governmental request.
• With your explicit consent or as otherwise disclosed to you at the time of collection.

We do not sell your personal information to third parties for their independent marketing purposes without your consent.

4. Your Rights

Depending on applicable law, you may have certain rights regarding your personal information, including:

• The right to access or obtain a copy of your personal data.
• The right to correct or update inaccurate or incomplete information.
• The right to delete your personal information (subject to legal/contractual obligations).
• The right to withdraw consent where the processing is based on consent.
• The right to object to or restrict certain processing of your personal information.

To exercise any of these rights, please contact us at the details provided below. We will respond as required under applicable law.

5. Data Retention

We retain your personal information for as long as is necessary to fulfil the purposes described in this Policy (including legal, accounting or reporting requirements). When your information is no longer required, we will delete, anonymise or securely archive it.

6. Cookies & Tracking Technologies

We use cookies, web beacons, pixel tags, and other tracking technologies to:

• Recognise your device and preferences.
• Analyse traffic and usage on the Site.
• Provide tailored content and advertising (where applicable).

You can control cookies via your browser settings and other tools; however, disabling cookies may affect your ability to use certain features of the Site.

7. International Transfers

If you are accessing the Site from outside India, please note that your personal information may be transferred to, stored or processed in India or other countries where we or our service providers operate. By using the Site and providing your information, you consent to such transfer, storage or processing.

8. Data Security

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or method of storage is 100% secure. We cannot guarantee absolute security.

9. Children’s Privacy

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or method of storage is 100% secure. We cannot guarantee absolute security.

10. Changes to This Privacy Policy

We implement appropriate technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, no method of transmission over the internet or method of storage is 100% secure. We cannot guarantee absolute security.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact:

WildGrass
Sy. No: 72/2, near Electronic City, Chandapura,
Bendiganahalli, Bengaluru, Karnataka 562107
Email: [email protected]
Phone: +91 63648 66754

This document was last updated on 6 November 2025.