Wildgrass sports facilities usage rules
General rules
- Check-in: All participants must check in at the facility upon arrival for their booked slot.
- Compliance: Follow all posted guidelines and instructions. Violations may result in denied entry or removal—with no refund.
- Safety and conduct: Use the facility responsibly; maintain cleanliness and respect other users and equipment. Not doing so can result in a fine.
Sport-specific rules
Badminton
- Wear non-marking shoes at all times; barefoot play is not allowed.
- Bring your own equipment as no gear is available for rent.
Tennis
- Non-marking shoes are mandatory.
- Use personal rackets and balls; do not share or use unapproved equipment.
- No food or beverages on the court to protect the surface.
Basketball
- Adhere to scheduled playtimes and check in on arrival.
- Follow safety protocols and court etiquette; excessive rough play is not tolerated.
- Respect the court—damage may result in additional charges.
Volleyball
- Check in promptly and wear proper sports attire.
- Use only designated courts and follow the posted safety rules.
- Avoid consumption of food or beverages in the court area.
Cricket
- Ensure timely check-in and follow any overs or team-size limits.
- Use personal protective gear and equipment where required.
- Keep the pitch and outfield clean; any damage may incur repair charges.
Running track
- Wear appropriate running shoes and sportswear.
- Use the track during your designated time slot and maintain a steady pace.
- Avoid interference with other users and respect track markings.
Skating rink
- Safety gear (helmets, knee/elbow pads) must be worn at all times.
- Follow track speed limits and direction signs.
- Check in before use and adhere to any session-specific instructions.
Wildgrass facilities rental terms of service
Acceptance of terms
By booking or using the Wild Grass courts and grounds (“Facilities”) for your event or sport’s activity, you agree to these Terms and conditions (“Terms”). If you do not agree to any part of these Terms, please do not proceed with your booking.
Booking and reservation
- Reservation process: Reservations for our facilities can be made either directly through our website or via our partner platform playo.co. A valid booking confirmation (via email, SMS, or through playo.co) constitutes your acceptance of these Terms.
- Booking via playo.co: If you choose to book through playo.co, you agree to these Terms and Conditions in addition to playo.co’s own booking policies and terms of use. In case of any conflict, the applicable terms of the direct booking or playo.co shall govern based on the booking channel used.
- Booking details: You must provide accurate details regarding the date, time, event type, and the number of participants. Any changes to your booking are subject to availability and may incur additional charges.
Payment terms
- Payment: Full payment (as specified during the booking process) is required at the time of booking. Payment must be made via the approved methods (whether directly on our website or via playo.co).
- Additional charges: Any extra services (such as lighting, sound systems, or additional cleaning) will incur separate charges.
Cancellation and rescheduling
- Cancellation policy: Cancellations made [X] hours/days prior to the scheduled rental time may be eligible for a partial refund, as detailed in your booking confirmation. Cancellations after this period may result in forfeiture of the deposit or full rental fee.
- Rescheduling: Requests to reschedule are subject to availability and may incur a rescheduling fee. Approval is at the sole discretion of Wild Grass.
- Force majeure: Wild Grass reserves the right to cancel or postpone a booking due to circumstances beyond our control (e.g., natural disasters, government orders). In such cases, any amounts paid will be refunded or applied toward a rescheduled booking at your choice.
Use of facilities
- Permitted use: The Facilities are to be used solely for the activities specified in your booking. Any other use requires prior written approval.
- Conduct: You and your guests must follow all posted rules and any instructions provided by Wild Grass staff. Behavior that endangers safety or damages the Facilities may result in immediate termination of your booking without refund.
- Equipment and setup: The renter is responsible for providing any specific equipment not supplied by Wild Grass, unless otherwise agreed in writing.
Maintenance, damage, and liability
- Condition on arrival: The Facilities will be provided in a clean and safe condition. It is your responsibility to report any issues immediately upon arrival.
- Damage and repairs: You are liable for any damage to the Facilities, fixtures, or equipment during your rental period. Wild Grass may deduct repair or replacement costs from your deposit or invoice additional charges.
- Liability waiver: Except where caused by gross negligence on our part, Wild Grass is not liable for injuries, accidents, or losses incurred during the use of the Facilities. It is your responsibility to ensure that all participants are fit and, if applicable, have appropriate insurance.
Safety and compliance
- Health and safety: You agree to adhere to all safety regulations and guidelines provided by Wild Grass and relevant local authorities.
- Permits and licenses: Certain events may require the renter to obtain necessary permits or licenses. Wild Grass is not responsible for non-compliance with such requirements.
Indemnification
- You agree to indemnify, defend, and hold harmless Wild Grass, its owners, employees, and agents from any claims, damages, or expenses (including legal fees) arising from:
- Your use of the Facilities.
- Any breach of these Terms.
- Actions or omissions by you or your guests during the rental period.
Governing law and dispute resolution
These terms are governed by the laws of India. Any disputes arising under these terms shall be resolved exclusively in the courts located in Bangalore, India.
Miscellaneous
- Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
- Entire agreement: These Terms, along with any additional documentation provided at the time of booking (e.g., rental agreements or payment terms), constitute the entire agreement between you and Wild Grass regarding the rental of the facilities.
- Contact information: For any questions or concerns regarding these Terms, please contact us via e-mail at [email protected].
This document was last updated on 21 March 2025.